When you schedule a Party Planning or catering order through the Schnucks website or the Schnucks Rewards app, your payment is processed entirely online. This prepay system ensures a quick and seamless experience when you arrive at the store to pick up your platters and party foods.
The Checkout Process
Because our party planning items are prepared specifically for your event, payment is required at the time the order is placed. You cannot pay for online or in-app party orders at the store register.
Add your desired Party Planning platters, appetizers, or meals to your digital cart.
Proceed to the online checkout screen.
Select your pickup date and time slot.
Enter your credit, debit, or other accepted digital payment method.
Submit your order. You will receive an email confirmation and digital receipt once the payment is successful.
What to Expect at Pickup
Since your Party Planning order is already paid for, you will not need to wait in a standard checkout lane. Simply head directly to the designated pickup area (usually the Deli or Prepared Foods counter, depending on your store), provide your name and order confirmation, and collect your items.
Common Issues
Adding Items at the Store: Your Order Ahead payment only covers the items purchased online or in the app. If you decide to pick up additional groceries, drinks, or supplies while in the store, those items will need to be paid for separately at a traditional register or self-checkout.
Payment Declined at Checkout: Double-check that your billing address matches the card on file and that the expiration date is current. If the issue persists, try an alternative payment method or contact your financial institution.
Modifying an Order: If you need to change or cancel a party order after payment has been processed, please contact your store directly as soon as possible. Refunds or adjustments for custom catering items must be handled by the local store team.